ERO Emergency Response Officer
Learn from the pros

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Frequently Asked Questions
The abbreviation BHV/ERO can mean 3 things:
- Company emergency response officer
- Citizen assistance provider
- Basic assistance provider
Yes, our BHV / ERO certificate is valid for 2 years!
This means that the Emergency Response Officer only has to attend an ERO day after 2 years.
Policy rules on working conditions legislation
These policy rules are expired. However, they are the last described most concrete guidance for the government. It roughly stated the following: every two years, at least 8 hours are spent per Emergency Response Officer on refresher courses and exercises.
How often the ERO must attend a course is NOT stated in the Working Conditions Act. Of course it is good to practice a few times every year, such as an evacuation drill, but that must be done at your company. You must, however, be able to demonstrate that you have competent ERO’s and that is possible with an official NedCert certificate.
The Emergency Response Officer provides assistance within companies and organisations.
According to Article 15 of the Working Conditions Act, a company with employees and / or visitors must have Emergency Response Officers. The emergency response officers must have followed training. If a company is still small, the owner may be the Emergency Response Officer himself.


Contents of the ERO course day
Experience a special day and step into another world, which can become reality on your own work floor.
- PPE Personal Protective Equipment for ERO
- provide first aid and CPR with AED
- Stop the Bleeding – applying various types of material and dressings from the trauma kit such as tourniquet and hemostatic dressing
- limit and combat small fires
- extinguish with water, carbon dioxide snow extinguisher, foam / premix extinguisher, fire blankets
- limit the consequences of accidents
- raising the alarm and evacuating all employees and other individuals
- evacuation
- communication with the emergency services
BHV / ERO renew
Learn from the pros
Classes are taught by our NedCert certified instructor, Maureen Aardema, who provides compact no-nonsense courses with many practical exercises in a modern way. By applying a balanced mix of learning styles, the course components are fun, educational and engaging from start to finish, both online and during the course day. We keep the groups small so that you receive a lot of personal attention.


The ERO certificate is valid for 2 years
Course fee
The price of the one day course Emergency Response Officer includes the textbook and the use of emergency response training materials, bandages, AED’s, extinguishers, free tea/coffee, free lunch and examination fees.
Use the training funds in your industry. They often contribute to training costs.
Reviews, ervaringen van cursisten ...
Oosterbracht 4T, Emmen
4,9 11 reviews
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Janny Kruize ★★★★★ een jaar geleden
Ik heb de cursus als erg fijn ervaren. Rustig en duidelijk informatie ontvangen en goed in praktijk kunnen brengen. Veel dank. -
Janita Germes ★★★★★ een jaar geleden
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tamara gerrits ★★★★★ een jaar geleden
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Gerben de Bruin ★★★★★ een jaar geleden