ERO Emergency Response Officer
Are you looking for a professional course to qualify as a company Emergency Response Officer (BHV)?
Our ERO course offers everything you need to become competent and skilled as the first link in the emergency assistance chain. In one day you will learn how to raise the alarm, the basic skills to help a casualty, resuscitate, extinguish a starting fire, and how to evacuate. Our course guarantees that you master the necessary qualities and skills to function as a company emergency response officer, as laid down in the NedCert competence profile.
Here's what you will learn during your ERO course day
Experience a special day and step into another world, which can become reality on your own work floor.
You learn about and work with the various types of personal protective equipment that are essential for a first responder. This includes, for example, gloves, a safety vest, and a safety helmet. We emphasize the importance of using these equipment correctly to protect yourself during an emergency situation.
You receive training in basic first aid techniques, including life-saving measures such as wound treatment, recognizing symptoms, and prioritizing victims. Additionally, you learn how to use an automated external defibrillator (AED) during resuscitation.
Here you learn how to use various types of materials and dressings from a trauma kit to control severe bleeding. This includes properly applying a tourniquet and using hemostatic dressings, among others. These skills are crucial in providing first aid for life-threatening bleeding.
In following America’s example, NedCert initiated the national campaign “Stop the bleed” in 2015 to raise awareness among everyone that they should immediately control a bleeding as it can save lives.
You learn about fire prevention and firefighting techniques. This includes understanding different fire classes and the use of fire extinguishers such as water, carbon dioxide, foam/powder, and fire blankets. The goal is to familiarize yourself with effectively and safely fighting incipient fires.
Here you learn how to act quickly and effectively in accidents to minimize further damage. This includes assessing the situation, taking appropriate precautions, and providing assistance to victims until professional help arrives.
You learn how to conduct a swift and organized evacuation in case of an emergency. This includes knowing and understanding evacuation procedures, effectively alerting others, and guiding people to a safe location.
During this exercise, you apply the learned evacuation methods in a realistic scenario. This allows you to test and, if necessary, improve your response skills.
You learn how to communicate effectively during an emergency. This includes using communication devices such as phones and radios to transmit information quickly and clearly. Additionally, you will be taught how and when to contact emergency services and what essential information to relay.
BHV / ERO renew
Meet the professional who will guide you
Classes are taught by our NedCert certified instructor, Maureen Aardema, who provides compact no-nonsense courses with many practical exercises in a modern way. By applying a balanced mix of learning styles, the course components are fun, educational and engaging from start to finish, both online and during the course day. We keep the groups small so that you receive a lot of personal attention.
The ERO certificate is valid for 2 years
The price of the one day course Emergency Response Officer includes the textbook and the use of emergency response training materials, bandages, AED’s, extinguishers, free tea/coffee, free lunch and examination fees.
Use the training funds in your industry. They often contribute to training costs.
Sign up for the BHV course in English
Frequently Asked Questions
NedCert is a well-known, internationally active Dutch certification institution. Since 2004, it has been issuing certificates for professional competence in the fields of prevention, occupational emergency response, and emergency medical care.
The NedCert Stakeholder Board is responsible for the content of each certificate. This board consists of representatives from employers, employees (certificate holders), and training providers.
After successfully passing the exam, the certificate is issued to declare the person’s professional competence. This certificate instills confidence that the person can function effectively and efficiently in the respective field. The certificates are issued in accordance with ISO 17024.
Click here for the NedCert website.
The abbreviation BHV/ERO can mean 3 things:
- Company emergency response officer
- Citizen assistance provider
- Basic assistance provider
Yes, our BHV / ERO certificate is valid for 2 years!
This means that the Emergency Response Officer only has to attend an ERO day after 2 years.
Policy rules on working conditions legislation
These policy rules are expired. However, they are the last described most concrete guidance for the government. It roughly stated the following: every two years, at least 8 hours are spent per Emergency Response Officer on refresher courses and exercises.
How often the ERO must attend a course is NOT stated in the Working Conditions Act. Of course it is good to practice a few times every year, such as an evacuation drill, but that must be done at your company. You must, however, be able to demonstrate that you have competent ERO’s and that is possible with an official NedCert certificate.
The Emergency Response Officer provides assistance within companies and organisations.
According to Article 15 of the Working Conditions Act, a company with employees and / or visitors must have Emergency Response Officers. The emergency response officers must have followed training. If a company is still small, the owner may be the Emergency Response Officer himself.